Legal

Privacy Policy

Last updated: August 9, 2026

Nanopaq ("we," "us," or "our") is a service brand of Lushill Capital Limited, a company registered in Hong Kong. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application development services.

This policy complies with applicable data protection laws, including the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and the General Data Protection Regulation (GDPR).

01 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address (when you contact us via our contact form or email)
  • Company name and job title
  • Phone number (if provided)
  • Project details and requirements communicated during consultations

Technical Data

When you visit our website, we automatically collect certain technical information:

  • IP address and browser type
  • Device information (operating system, screen resolution)
  • Pages visited and time spent on our website
  • Referring website URLs

App Development Data

As part of our mobile app development services, we may receive access to:

  • Client-provided app content, assets, and source code
  • App store developer account credentials (temporarily, for deployment)
  • Analytics and crash report data from apps we develop for clients

02 How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide project consultations
  • To deliver mobile app development services and deliverables
  • To communicate project updates, milestones, and deliverables
  • To improve our website, services, and user experience
  • To send important notifications about our services or policy changes
  • To comply with legal obligations and protect our rights
  • To analyze website traffic and usage patterns for optimization

03 How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., hosting providers, analytics tools), under strict confidentiality agreements.
  • Legal Compliance: We may disclose information when required by law, court order, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
  • Client App Data: Analytics data from apps we develop belongs to our clients and is shared with them as part of our service deliverables.

04 Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and secure data transmission protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

05 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is retained for the duration of the project plus a reasonable period for support purposes. You may request deletion of your personal data at any time by contacting us.

06 Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request that we limit processing of your data
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal data
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected].

07 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control and manage cookies through your browser settings. Disabling cookies may affect some functionality of our website.

08 Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 13 (or the minimum age required for consent in the applicable jurisdiction). If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

09 Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Apps we develop for clients may also integrate third-party SDKs and services; each has its own privacy policy that governs how data is handled.

10 International Data Transfers

As a Hong Kong-based company serving clients globally, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this policy periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Company: Lushill Capital Limited (Nanopaq)

Email: [email protected]

Address: Room 502C, 5/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong